If you are professional, you will know the importance of email applications like Microsoft Outlook because it helps send and receive emails daily. Microsoft Outlook not only allows you to send and receive emails, but it also allows you to manage events, notes, and more. Everyone across the globe uses it because it has an easy-to-use interface compared to other email applications.
If you use this application daily, you will know about the Pii email errors, which can cause a hindrance in sending and receiving emails. One of the most common email errors you will face is the [pii_email_e8e1512fbfd8bcd2915a] error. Many reasons might result in the error [pii_email_e8e1512fbfd8bcd2915a]. Finding the main reason for the error can be daunting because there are many reasons why [pii_email_e8e1512fbfd8bcd2915a] occurs on your system.
If this error code is shown, you need to know something is wrong with your application. The next question that might come to your mind is, how to fix the Microsoft Outlook email error [pii_email_e8e1512fbfd8bcd2915a]?
Here in this article, we have discussed the reasons for the error and how to fix it. So let us get started.
Table of Contents
What is the [pii_email_e8e1512fbfd8bcd2915a] error code
The error [pii_email_e8e1512fbfd8bcd2915a] means something is wrong with your Outlook application, causing a hindrance in the MS Outlook application. The Pii email error may occur when the SMTP server triggers a conflict. This email error can be a little difficult to fix because there are many reasons for the error which is difficult to figure out.
What are the reasons for [pii_email_e8e1512fbfd8bcd2915a] Error
- The main reason for the email error code[pii_email_e8e1512fbfd8bcd2915a] can be because you are using the old version of MS Outlook, and you have not updated to the latest version.
- Another reason for the error code can be the improper installation of the MS Outlook application that can lead to an error [pii_email_e8e1512fbfd8bcd2915a] in the Outlook application.
- You might face this error if you use the Microsoft Outlook app version and not the web version. It is recommended to use the web version because it does not cause any email errors.
- If you have not cleared the cache and cookies of the Outlook application, then you might face this error in the working of the application.
- If you use more than one email client, then the Microsoft Outlook application crashes with the different email applications installed on the desktop.
How to fix the error [pii_email_e8e1512fbfd8bcd2915a]
Now that you know the reasons for the email error [pii_email_e8e1512fbfd8bcd2915a], you need to do everything you should to fix it. Here in this section, we have mentioned a few simple ways to fix the email error.
Clear cache and cookies
The first, most important, and easiest way to fix the Pii email error is to clear the cache and cookies. Doing this will erase the cache and cookies from the Outlook application, fixing the email error in no time.
Click->Ctrl+Shift+Del to select the date from which you want to clear the cache. Once you have selected the time, then go to “confirm” and wait for the system to clear all the cache and cookies. Once you have completely deleted the cache and cookies, reload the application and check if the problem still exists.
Note: Do not forget to restart your desktop or laptop after deleting the cache and cookies. However, if the issue still exists, do not worry. You can try the other methods to fix the error.
Use the Microsoft Outlook web application
You need to know that the Pii email error does not occur in the web application. So you can use the application via the web.
You only need to switch to the Outlook Web App from the Light app and click on save. Once you are done, log out of the application and log in again to check if the error is fixed or not.
Update your Windows version to the latest one
If you are using the old version of Windows, this can result in the improper working of the MS Outlook application. You need to make sure you are using the latest Windows version.
Once you have updated your OS, restart your system and log in to your Outlook application. Updating the windows OS will help you fix the email error [pii_email_e8e1512fbfd8bcd2915a]. If you use Windows 7, 8, or 10, then Microsoft Outlook will work the best.
Update the MS Outlook web application
The error occurs because you are using an application that is not compatible with your Windows OS version. To fix the error, you need to make sure the application and the device are compatible. All you need to do is download the latest Microsoft Outlook application from the Microsoft Outlook official website.
Scan and repair the broken files in the Outlook application
If you have any broken documents in the Microsoft Outlook application package, then you might face the email error code [pii_email_e8e1512fbfd8bcd2915a] on your desktop. These damaged and broken files will create a hindrance in the working of the application. You can manually check for these broken files and fix the error or uninstall the application and start a fresh.
Uninstall and install the Outlook application
If the error still exists even after updating the application, you can uninstall and reinstall the application again.
Uninstalling the MS Outlook application from your computer will clear all the data, cache, and other unknown broken issues. Reinstalling the application will help you start from scratch without the error [pii_email_e8e1512fbfd8bcd2915a].
Sign out of all the other Outlook email accounts
You might face the email error [pii_email_e8e1512fbfd8bcd2915a] if you have logged in to multiple Outlook accounts in one application, resulting in the application’s crashing. Since many accounts are running simultaneously, the cache can collide and crash, resulting in the dysfunction of the application.
To avoid the email error, all you need to do is log out of all the email accounts, restart your computer, and log in to only one Microsoft Outlook account. Once done, try sending an email to check if the error still exists.
More than one email application is installed
You will face the email error [pii_email_e8e1512fbfd8bcd2915a] if you have too many email applications installed on your PC. All you need to do is uninstall the other third-party email applications from the control panel, restart your computer, and check if your Outlook is working properly.
Contact the troubleshooting centers
Every Windows computer comes with a troubleshooting center that protects the system from errors. If the steps mentioned above do not work, you can contact the troubleshooting center for help. They will automatically scan the Pii error and fix them all by themselves.
You need to go to settings > update and security > click on troubleshooting and follow the steps given on the screen.
Contact the Microsoft Outlook Support team
If the steps mentioned above do not work, you can contact the Microsoft Support team to help you sort out the issue. All you need to do is, go to the “Microsoft Outlook Support” option available on your computer and follow the steps that show up on the screen. The Microsoft Support executive will help you fix the email error effectively and quickly without much hassle.